{"id":3,"date":"2023-04-25T10:41:32","date_gmt":"2023-04-25T10:41:32","guid":{"rendered":"https:\/\/koh-kong.com\/?page_id=3"},"modified":"2025-11-07T09:35:40","modified_gmt":"2025-11-07T02:35:40","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/koh-kong.com\/kh\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p><strong>Effective Date: June 1, 2025<\/strong><\/p>\n\n\n\n<p>Welcome to&nbsp;<strong>www.koh-kong.com<\/strong>, the official website of&nbsp;<strong>Koh Kong Guide<\/strong>&nbsp;\u2014 a locally based, editorially managed project operated by a multicultural team of Khmer professionals and long-settled expats. With deep roots in Koh Kong province and over a decade of collective experience in global tourism, hospitality, and real estate, we are committed to promoting sustainable travel, responsible investment, and genuine cultural connection in Cambodia\u2019s wild southwest.<\/p>\n\n\n\n<p>This Privacy Policy outlines how we collect, use, protect, and share your personal information. We believe in transparency and ethical data practices that respect your privacy while supporting our mission to connect international visitors with local services and businesses in Koh Kong.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Who we are<\/h2>\n\n\n\n<p>\u2022 Project Name: Koh Kong Guide (DBA)<\/p>\n\n\n\n<p>\u2022 Team: Self-employed foreign and Khmer professionals operating collaboratively from across Koh Kong Province<\/p>\n\n\n\n<p>\u2022 Privacy Contact Email: <a href=\"mailto:team@koh-kong.com\">team@koh-kong.com<\/a><\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The Information We Collect<\/strong><\/h2>\n\n\n\n<p><strong>Directly Provided Data:<\/strong>&nbsp;Names, contact details, booking and inquiry information, business submissions, account registrations, and user comments.<\/p>\n\n\n\n<p><strong>Automatically Collected Data:<\/strong>&nbsp;IP addresses, browser metadata, device identifiers, cookies, and general usage data.<\/p>\n\n\n\n<p><strong>Transactional Data:<\/strong>&nbsp;Payment and service data processed via third-party platforms (we do not store sensitive payment details ourselves).<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Tools &amp; Hosting \u2014 Data Processing<\/strong><\/h2>\n\n\n\n<p>Our website is hosted via&nbsp;<strong>EasyWP<\/strong>&nbsp;(a service by Namecheap, USA), and most data is stored on U.S.-based servers under standard international safeguards. We use third-party tools to help deliver and optimize our services:<\/p>\n\n\n\n<p>\u2022 <strong>Jetpack<\/strong> for performance, analytics, and security<\/p>\n\n\n\n<p>\u2022 <strong>Yoast SEO<\/strong> for search visibility<\/p>\n\n\n\n<p>\u2022 <strong>Google Analytics<\/strong> for understanding user behavior<\/p>\n\n\n\n<p>\u2022 <strong>Facebook Pixel<\/strong> (pending full implementation) for campaign tracking<\/p>\n\n\n\n<p>\u2022 <strong>Mailchimp<\/strong> (not yet active) for future email communication<\/p>\n\n\n\n<p>\u2022 <strong>Complianz<\/strong> for cookie management and user consent<\/p>\n\n\n\n<p>These tools may store or process anonymized or user-provided data, strictly within their own privacy frameworks and legal compliance obligations.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How We Use Your Data<\/strong><\/h2>\n\n\n\n<p>We use your information to:<\/p>\n\n\n\n<p>\u2022 Provide tourism and real estate services (e.g. booking, listing, inquiry handling)<\/p>\n\n\n\n<p>\u2022 Improve website functionality and optimize user experience<\/p>\n\n\n\n<p>\u2022 Communicate updates, offers, or helpful information (with your consent)<\/p>\n\n\n\n<p>\u2022 Analyze site usage and improve our content<\/p>\n\n\n\n<p>\u2022 Track affiliate engagement and embedded video performance<\/p>\n\n\n\n<p>\u2022 Fulfill legal or operational requirements<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Embedded Affiliate Disclosure<\/strong><\/h2>\n\n\n\n<p>We participate in affiliate programs such as&nbsp;<strong>Booking.com<\/strong>&nbsp;and&nbsp;<strong>Agoda<\/strong>&nbsp;(via CJ Affiliate). If you click on our links and make bookings or purchases, we may earn a commission\u2014at no additional cost to you. These links help fund our operations while promoting trusted services. We also embed&nbsp;<strong>YouTube<\/strong> content and tracking pixels to evaluate engagement and affiliate performance transparently.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Legal Basis for Processing<\/strong><\/h2>\n\n\n\n<p>We process your personal data based on:<\/p>\n\n\n\n<p>\u2022 Consent (for marketing, analytics, non-essential cookies)<\/p>\n\n\n\n<p>\u2022 Legitimate interests (e.g. running our multilingual, cross-platform services)<\/p>\n\n\n\n<p>\u2022 Contractual necessity (responding to inquiries, handling listings or bookings)<\/p>\n\n\n\n<p>\u2022 Legal obligation (e.g. accounting, dispute resolution, compliance with local regulations)<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Data Sharing &amp; Disclosure<\/strong><\/h2>\n\n\n\n<p>We share your data only when necessary, and never sell it. Examples include:<\/p>\n\n\n\n<p>\u2022 Hosting, analytics, or marketing service providers<\/p>\n\n\n\n<p>\u2022 Local service providers and tour operators to fulfill bookings<\/p>\n\n\n\n<p>\u2022 Third-party affiliate programs to track activity<\/p>\n\n\n\n<p>\u2022 Public authorities if legally required<\/p>\n\n\n\n<p>\u2022 Successors if we restructure or transfer the project<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Data Retention &amp; International Transfers<\/strong><\/h2>\n\n\n\n<p>We retain your personal data only as long as needed for the stated purposes. Data may be stored outside Cambodia (primarily in the U.S. via Namecheap\/EasyWP, and affiliated third-party platforms), using legally compliant safeguards such as Standard Contractual Clauses (SCCs) or similar protection frameworks.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Your Rights<\/strong><\/h2>\n\n\n\n<p>Depending on your jurisdiction, you may have the right to:<\/p>\n\n\n\n<p>\u2022 Request access to your personal data<\/p>\n\n\n\n<p>\u2022 Correct or delete your data<\/p>\n\n\n\n<p>\u2022 Withdraw consent or object to processing<\/p>\n\n\n\n<p>\u2022 Request data portability<\/p>\n\n\n\n<p>To exercise any of these rights, contact team@koh-kong.com.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>Cookies &amp; Consent<\/strong><\/strong><\/h2>\n\n\n\n<p>Our website uses cookies to optimize performance and personalization. Through the Complianz plugin, we:<\/p>\n\n\n\n<p>\u2022 Display cookie consent banners<\/p>\n\n\n\n<p>\u2022 Categorize cookies (essential, functional, marketing, analytics)<\/p>\n\n\n\n<p>\u2022 Allow opt-in or opt-out via preferences panel<\/p>\n\n\n\n<p>\u2022 Log consent choices transparently<\/p>\n\n\n\n<p>You can adjust or withdraw consent at any time using the banner or browser settings.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Account Registration &amp; User-Generated Content<\/strong><\/h2>\n\n\n\n<p>Users can create accounts to submit real estate listings, comment on posts, or list businesses. Public usernames and provided contact info may be visible. All submissions are moderated and subject to our Terms of Service.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Children\u2019s Privacy<\/strong><\/h2>\n\n\n\n<p>Our services are not directed to children under 16, and we do not knowingly collect data from minors. If such data is submitted inadvertently, we will delete it upon request.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Security <\/h2>\n\n\n\n<p>We take security seriously and employ SSL encryption, site backups, access control, and regular updates. However, no system is 100% secure \u2014 please use strong passwords and notify us if you suspect unauthorized access.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Updates to This Policy<\/strong><\/h2>\n\n\n\n<p>We may update this policy periodically. All changes will be posted here with an updated&nbsp;<strong>Effective Date<\/strong>.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Contact Us<\/strong><\/h2>\n\n\n\n<p>For privacy questions or concerns:<\/p>\n\n\n\n<p>\ud83d\udce7&nbsp;<strong><a href=\"mailto:team@koh-kong.com\">team@koh-kong.com<\/a><\/strong><\/p>\n\n\n\n<p>\ud83d\udccd Based in Koh Kong Province, Cambodia<\/p>\n\n\n\n<p>\ud83c\udf10 Contact links: <a href=\"https:\/\/wa.me\/qr\/XBYBXUEFQLBSG1\">WhatsApp<\/a>, <a href=\"http:\/\/t.me\/kohkong_guide_team\">Telegram<\/a>, <a href=\"https:\/\/line.me\/ti\/p\/hwU1rUt7C-\" target=\"_blank\" rel=\"noreferrer noopener\">Line<\/a>, <a href=\"https:\/\/u.wechat.com\/kPJEG3Af4hZjMw3aVAzl-Bc?s=3\" target=\"_blank\" rel=\"noreferrer noopener\">WeChat<\/a> (via our Contact page)<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Effective Date: June 1, 2025 Welcome to&nbsp;www.koh-kong.com, the official website of&nbsp;Koh Kong Guide&nbsp;\u2014 a locally based, editorially managed project operated by a multicultural team of Khmer professionals and long-settled expats. With deep roots in Koh Kong province and over a decade of collective experience in global tourism, hospitality, and real estate, we are committed to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Koh Kong Guide<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/koh-kong.com\/kh\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Koh Kong Guide\" \/>\n<meta property=\"og:description\" content=\"Effective Date: June 1, 2025 Welcome to&nbsp;www.koh-kong.com, the official website of&nbsp;Koh Kong Guide&nbsp;\u2014 a locally based, editorially managed project operated by a multicultural team of Khmer professionals and long-settled expats. 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